Pilot UX Evaluation
UX Evaluation for a Unified
Business Collaboration App
Stakeholder Interviews, User Scenario testing, Session recording and UX reports
OBJECTIVE
The objective is to do the UX evaluation and usability testing for product
evolution.
evolution.
Personas included in the UX evaluation
UX/UI
Designers
Graphic
Designers
Content
Writers
Digital
Marketers
Performing UX Evaluation
We invited participants to experience Qik Meeting application, a collaboration tool for video meetings, team chat, etc. and measure their abilities to learn & navigate through the new application effectively.
The evaluation of the product
was done on six criterias
Navigation
UI design & interaction
Functionality
Features
Brand and Voice
Experience
Outcome
Based on the user feedback received after usability testing, the stakeholders were given a detailed report on the necessary changes and the same were implemented based on our recommendations. Now the Product is redesigned and being
used by 200+ organizations worldwide. Useralia’s benchmarking on UX reports
has been the confidence for the product to scale 2X every quarter.
used by 200+ organizations worldwide. Useralia’s benchmarking on UX reports
has been the confidence for the product to scale 2X every quarter.